These terms set out the rules that apply when you open an account on maxjili and use any part of the platform — from your wallet transactions to the game lobby. Access is subject to local law and is available only in eligible regions; review these terms fully before you proceed.
Covers all account activity
GCash, Maya, GrabPay transactions included
Philippines-eligible regions only
Subject to local law
POLICY POSTURE
How These Terms Govern Your Account
By registering an account on maxjili, you confirm that you have read these terms and that you agree to be bound by them in full. These terms form the complete agreement between you and us for use of the platform, and they replace any earlier versions. We may update these terms from time to time; the version published on this page at the time you log in is the one that applies to your session. It is your responsibility to check for changes. Where a conflict exists between a section-specific rule — for instance, a rule about wallet transactions using GCash, Maya or GrabPay — and a general clause in these terms, the specific rule takes precedence. These terms do not modify any obligation you have under Philippine law or any applicable regulation. Access to the platform is conditional on eligibility under local law; if local law in your region restricts or prohibits participation, these terms do not grant you a right of access. Nothing in this document constitutes legal advice. For questions about a specific clause, contact our support team through the channels listed on this page.
GCash
Maya
GrabPay
InstaPay
Account wallet
WHAT IS COVERED
Where These Terms Apply
Account Access
These terms apply to everything you do once you have opened an account — logging in, browsing the lobby, playing titles such as VIP Baccarat Live or Maharlika Gold Slots, and managing your wallet. Account use that falls outside eligible regions is not covered by these terms.
Wallet Transactions
Deposits and withdrawals processed through GCash, Maya or GrabPay are subject to these terms, including any payment-specific conditions shown during the transaction flow. The limits and verification steps visible on the cashier screen are part of this agreement.
Site Content
Game content supplied in the lobby — including titles across the slots, live casino and sportsbook categories — is covered by these terms while you are logged in. Content is subject to change; the current state of the lobby is the authoritative version.
Third-Party Services
Links or integrations that take you away from the maxjili domain — including external payment processors or device app stores — are governed by that third party's own policies, not these terms. We are not responsible for third-party terms you accept separately.
YOUR ACCOUNT RIGHTS
Practical Actions Available Under This Policy
Under these terms, you hold several practical rights related to your account that you can act on at any time. First, you may review your transaction history — every GCash, Maya or GrabPay deposit and withdrawal is logged and accessible from your account dashboard after you log in. Second, if any of your account details are incorrect, you can submit a correction request through the account settings page; we process corrections in the order they are received. Third, if you believe a clause in these terms has been applied incorrectly to your account, you can raise a formal query through our support channel and we will respond with reference to the specific clause involved. Finally, if you decide to close your account, you may request this in writing via support; we will confirm the closure and advise on any pending wallet balance steps before the account is deactivated.
Review Transaction Records
Your full deposit and withdrawal log — covering GCash, Maya and GrabPay activity — is available in the account dashboard. No request is needed; log in and check the history tab directly.
Correct Account Details
Submit corrections to your registered name, contact number or linked e-wallet through account settings. Follow the fields and verification steps shown on that screen; do not send corrections through chat without completing the form first.
Raise a Policy Question
If a specific clause is unclear, contact support with the clause number or section name. We will respond with a direct reference to the text rather than a generic answer.
Request Account Closure
Account closure requests are handled through our support channel. We confirm receipt in writing and advise on any remaining wallet balance before deactivating the account.
POLICY CONTACT PATHS
How to Reach Us About These Terms
If you have a question about any clause in these terms, the fastest path is live chat — it connects directly to a support agent familiar with account and policy matters. For written records or formal queries about wallet transactions and closures, email is the more appropriate channel. The current availability of each contact route is shown in the support section of your account dashboard after login.
Live Chat
Available directly from the platform; suited for immediate questions about account rules, wallet transactions or clause clarifications. Access it from the help icon when you are logged in.
Email Support
Use email for formal queries — account closure requests, transaction dispute records, or written confirmation of a policy decision. Replies reference the specific clause or account action involved.
Account Dashboard
Your dashboard shows the current status of any open support ticket, including policy queries. Check it after submitting a request to track the response without needing to follow up separately.
POLICY HANDLING STANDARDS
How maxjili Manages This Policy
These terms are maintained by the maxjili team and reviewed whenever platform features, payment options or applicable rules change. The version on this page is always the current one; no earlier cached or printed copy takes precedence over what is published here. If a material change affects how your account or wallet functions, we aim to communicate this through your registered contact before it takes effect.
Account Data Handling
information you submit — including details linked to GCash, Maya or GrabPay — is held for the purposes described in these terms. We do not share it with unrelated third parties. Data retention periods follow applicable local requirements.
Cookies and Site Tracking
We use cookies to maintain your session when you are logged in and to keep the lobby state consistent across pages. Cookie preferences are adjustable through your browser settings; disabling certain cookies may affect how some platform features behave.
Account Security Obligations
You are responsible for keeping your login credentials private. If you suspect unauthorised access, contact support immediately. We will not ask for your password through any channel, including live chat or email.
Policy Change Requests
Questions about how a specific clause applies to your account, or requests to update your contact details or linked wallet, go through the support channel. Use email for anything you want confirmed in writing.
TERMS FAQ
Common Questions About These Terms
The questions below reflect what account holders most often ask about the maxjili terms and conditions. If your question is not answered here, contact support directly for a clause-specific response.
Do these terms apply to GCash, Maya and GrabPay transactions?
Yes. All wallet activity on the platform — including deposits and withdrawals through GCash, Maya and GrabPay — is governed by these terms alongside any payment-specific conditions shown on the cashier screen during the transaction.
What happens if these terms are updated after I register?
The version published on this page at the time of your login applies to that session. We aim to notify you of material changes through your registered contact. Continuing to use the platform after a change is posted means you accept the updated terms.
Can I access the platform if I am outside the Philippines?
Access depends on local law and is available only where local law permits. These terms do not grant access rights in regions where participation is restricted. If you are unsure about eligibility in your location, check before opening an account.
How do I dispute a clause that I think has been applied incorrectly to my account?
Contact support through live chat or email and cite the specific clause or section you are questioning. We respond with direct reference to the text of the terms rather than a general reply, and we keep a written record of the exchange.
Where can I see my transaction history under these terms?
Your full deposit and withdrawal log is in the account dashboard after login. It covers all GCash, Maya and GrabPay activity and does not require a separate request — the records are always there for you to check.
How do I close my account and what happens to my wallet balance?
Send a closure request through support via live chat or email. We confirm receipt, advise on any pending wallet balance and complete the process in writing. The account is deactivated only after the balance step is resolved.