Sports / Live
These terms set out your rights and our obligations when you use maxjili, including how your account data is handled, what transactions are covered, and where this policy applies under local law. Access and eligibility depend on local regulations and are available only in regions where local law permits.
maxjili operates under a jurisdiction-dependent framework. Whether you access your account via GCash, Maya, or GrabPay, these legal terms govern how your data is collected, stored, and used in connection with your activity on this platform. We do not make absolute legal guarantees about service availability — access depends on the regulations in your region, and you are responsible for confirming that use is permitted where you are located. When you create an account and complete a transaction — whether that is a GCash deposit, a Maya transfer, or a GrabPay payment — the data attached to that action falls within the scope of this policy. We retain transaction records and account activity logs as required by applicable rules. You can view a summary of your account transactions directly from your account dashboard after logging in. Third-party services, including e-wallet providers, operate under their own terms. Our policy covers your interaction with maxjili; it does not extend to the internal handling practices of GCash, Maya, or GrabPay on their side. Where we share data with payment processors to complete a transaction, we do so only to the extent necessary to process it. If you have a question about what data we hold or how it is used, the contact path in the support section below applies.
These terms apply specifically to your maxjili account and the activity we can directly observe and control. Four distinct areas define the boundary of this policy.
Login activity, account registration data, and any changes you make to your profile or security settings fall within this policy. We record these events and you can request a summary through the account support channel.
Deposits and withdrawals processed through GCash, Maya, or GrabPay are covered. We retain transaction logs on our side; the wallet provider's own records are governed by their separate terms and are outside our policy scope.
Game content, published rules, and displayed terms on maxjili pages are covered by this policy. Where a game is supplied by a studio such as PG Soft or Spadegaming, gameplay rules come from that provider; our policy governs your account interaction with those titles, not the provider's internal systems.
Links to external services, e-wallet apps, or verification partners operate under their own separate legal terms. maxjili is not responsible for the data practices of those external services once you leave our platform.
You have concrete choices about how we handle your information. Reviewing your transaction history does not require contacting support — your account dashboard, accessible after login, shows a running record of deposits and withdrawals including the payment method used for each. If any detail on your account appears incorrect — your registered contact, linked wallet reference, or display name — you can update it directly from the account settings page. For questions that go beyond what the dashboard covers, our support channel is the right path. This includes requests to understand what data we hold, questions about retention periods, or requests to raise a concern about how a policy term has been applied to your account. We aim to respond to policy questions through the same support route we use for account help; the contact details are in the support section below.
Your full transaction history, including GCash, Maya, and GrabPay activity, is accessible from your account dashboard at any time after login. No support request is needed to view these records.
If your registered name, contact details, or linked wallet reference needs updating, go to account settings after login. Follow the fields and verification steps shown there to submit the correction.
To ask about what data we hold, how long we keep it, or how a specific term applies to your account, contact support directly using the details in the support section below. Keep your account reference on hand when you write in.
For any escalation — including a concern about how your data has been handled — submit a written query through our support channel. We will identify the relevant policy section and respond with a clear, specific answer.
If your question relates to these legal terms — your data, your account rights, a specific transaction dispute, or a request to correct information — the channels below are the right starting point. Have your account details ready before reaching out so we can locate your records quickly.
Open live chat from any page on maxjili. Use this for account-access questions, transaction clarifications, and immediate help with GCash, Maya, or GrabPay payment records.
For written policy queries — data requests, retention questions, or formal concerns — email our support address. Include your account username and a clear description of the issue so we can route it to the right team.
The Help Centre, accessible after login, contains answers to common policy questions and step-by-step paths for updating account details, reviewing transaction records, and submitting a formal data question.
We handle account and transaction data with a defined retention policy tied to applicable legal requirements in the regions where this service operates. Data collected during account registration, login activity, and payment processing through GCash, Maya, or GrabPay is retained only for as long as required by those obligations. After that period, records are removed or anonymised according to our internal retention schedule.
We use cookies to maintain your login session and recall display preferences. You can review and adjust cookie settings through your browser. Disabling certain cookies may affect how pages load or whether your session stays active between visits.
Your account is protected through login authentication steps visible when you sign in. We do not store wallet credentials for GCash, Maya, or GrabPay — payment actions are completed through the wallet provider's own secure interface. Any suspected unauthorised access should be reported to support immediately.
Transaction records and account logs are retained for the period required under applicable rules. Once that period expires, data is removed from active systems. You can request a summary of what we currently hold for your account by contacting support with your account reference.
To request a correction to your stored data or ask how a specific record is being used, write to our support team with your account reference and the specific detail you want reviewed. We handle these requests through the same support channel used for account queries.
These are the questions we receive most often about how our legal terms apply to accounts, transactions, and data on maxjili. If your question is not covered here, reach out through the support channel.
Yes. Any transaction processed through your maxjili account — including GCash deposits, Maya transfers, and GrabPay payments — falls within the scope of this policy on our side. The wallet provider's own terms govern what happens within their app separately from ours.
Log in and check your account dashboard for transaction history and account activity. For a broader summary of stored data, contact support with your account username and a written request. We will identify the relevant records and respond through the same channel.
Yes. Go to account settings after login and follow the fields shown there to update your registered contact details or display name. For corrections that cannot be made directly through settings — such as a linked wallet reference — contact support with the specific detail you need changed.
Access and eligibility depend on local law and are available only in regions where local regulation permits. We do not make absolute claims about availability. Check the terms shown during account registration for the eligibility conditions that apply to your region.
We retain transaction records for the period required under applicable rules in the regions where this service operates. Once that requirement is met, records are removed or anonymised. Contact support if you want to know the retention period that applies to your specific account data.
Contact our support team in writing, using the email channel listed in the support section above. Include your account reference and a clear description of the concern. We will review the relevant policy section and respond with a specific answer rather than a generic one.